✅ Step 1: Act Quickly!

• Most retailers only allow cancellations before the order ships.

• The sooner you try to cancel, the better the chance it will go through.

✅ Step 2: Log In to Your Account

• Go to the retailer’s website (e.g., Amazon, Walmart, Target).

• Log in using the email and password you used to place the order.

✅ Step 3: Go to “My Orders” or “Order History”

• Once logged in, find the “My Orders”, “Order History”, or “Purchases” section.

• This is usually located in your account menu or under your profile icon.

✅ Step 4: Find the Order You Want to Cancel

• Browse the list of recent orders.

• Locate the order you wish to cancel.

• Check the order status:

  • If it says “Processing”, “Pending”, or “Not Yet Shipped”, you may still be able to cancel.

  • If it says “Shipped” or “Delivered”, cancellation is usually not possible — but you can request a return instead.

✅ Step 5: Click “Cancel Order”

• If cancellation is available:

  • Click the “Cancel” or “Cancel Items” button next to the order.

  • Choose the items you want to cancel (if it's a multi-item order).

  • Select a reason for canceling (optional).

  • Confirm the cancellation.

✅ Step 6: Check for Confirmation

• You’ll usually receive an email confirmation once your cancellation is successful.

• It may also show up in your order history as “Canceled”.

✅ Step 7: Refund Information

• If you were charged already, the refund:

  • Will be processed automatically

  • Can take 3–10 business days to appear, depending on your payment method

❌ Can’t Cancel the Order?

If the order has already shipped:

• You can’t cancel, but you can usually:

  • Refuse the package at delivery

  • Wait to receive it, then start a return or refund process

🛠️ Step 8: Contact Customer Support (If Needed)

• If there’s no cancel button, or if you’re unsure:

  • Contact the retailer’s customer service directly.

  • Provide your order number and explain the situation.